We are Wego
Our Mission
Create value for our employees, community and clients; providing effective solutions in each interaction.
Our Vision
Be the strategic partner: leader for our clients.
Our Culture
Celebrating Our Great Place to Work Certification
Wego is proud to be recognized as a Great Place to Work, highlighting our commitment to providing an exceptional work experience for our employees. We foster a high-trust culture that prioritizes collaboration and respect. By integrating innovative digital technologies with our talented team, we deliver genuine understanding and empathy at critical moments. For three consecutive years, our certification reflects the dedication and skills of our team, which are integral to our success.
Leadership
David Mego
Founder & CEO
Rebeca Mego
Founder & Director of Growth
River Huerta
Director of Operations
Cecilia Zapata
Head of Operations
Brigite Valderrama
Head of Finance
Mike Martinez
Head of People Care & Training
Josh Mena
Head of Talent Acquisition
Our Presence
Elevate Your Customer
Experience Globally
With a team of over 1,500 professionals spread across the globe, Wego seamlessly links brands to their customers. Our extensive international reach positions us as a leading player in the industry. Discover our global headquarters in the vibrant city of Miami, Florida.
Certifications & Compliance
ISO 9001:2015 certification provides the basis for effective processes and effective people to deliver an effective product or service time after time. The key to any successful business is strong quality control.
Our Great Place to Work certification recognizes Wego as an employer that prioritizes a world-class work environment. We are dedicated to fostering a high-trust culture where collaboration and respect thrive.
Being PCI DSS certified is crucial for safeguarding the payment ecosystem. These standards protect people, processes, and technologies, ensuring secure handling of payment account data for all entities involved in processing transactions, including developers and manufacturers of payment solutions.
Our HIPAA compliance underscores our commitment to privacy and security. We are dedicated to protecting our customers’ sensitive information and are fully authorized to manage their data safely and responsibly.
Contact Center Security at Wego
At Wego, the security of your information is our top priority. Our contact centers are PCI certified, SOC 2 certified, and ISO 9001 certified, ensuring we adhere to the highest standards of data protection and quality management.
Our PCI certification guarantees that all payment card information is handled with the utmost care, safeguarding it against unauthorized access and ensuring secure transactions. The SOC 2 certification verifies that we maintain rigorous security controls, protecting the integrity, confidentiality, and availability of your data.
Additionally, our ISO 9001 certification establishes a framework for effective processes and quality control, further enhancing our commitment to delivering reliable and secure services.
We implement comprehensive security measures, including advanced encryption, access controls, and continuous monitoring, to create a secure environment for our clients and their customers. With Wego, you can trust that your sensitive information is in safe hands, allowing you to focus on delivering exceptional customer experiences.
